• Gift card
Log på

Land

Sprog

Indkøbskurv

Din indkøbskurv er tom

Leveringspolitik

Shipping Policy

Welcome to Verelé. We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing your order.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Shipping Locations

Verelé currently ships to:

  • Denmark

  • European countries

  • Selected international destinations

For shipping availability to your country, please contact our support team before placing your order.

Estimated Delivery Time

Delivery times may vary depending on your location and customs processing.

Region Estimated Delivery Time
Denmark 1–3 Business Days
Europe 3–7 Business Days
International 7–15 Business Days

Please note that delivery delays may occur during holidays, peak seasons, or due to customs clearance.

Shipping Charges

  • Shipping costs are calculated at checkout based on the destination and package weight.

  • Free shipping promotions may apply on selected products or minimum order values.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Tracking Your Order

Once your order is dispatched, you may receive a tracking number via email. You can use this tracking number to monitor your shipment status.

Delayed or Lost Shipments

If your package has not arrived within the estimated delivery timeframe:

  1. Check your tracking information.

  2. Contact the shipping carrier.

  3. Reach out to our support team for assistance.

We will do our best to help resolve shipping issues promptly.

Damaged Packages

If your order arrives damaged:

  • Please contact us within 48 hours of delivery.

  • Include photos of the damaged package and products.

  • Our team will review the issue and provide a suitable solution.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Verelé is not responsible for delays or lost packages caused by incorrect addresses submitted during checkout.

Contact Us

If you have any questions regarding shipping, please contact us:

Thank you for shopping with Verelé.